A Day With...
A Day with...
What is a typical working day at OPTANO like? In our series “A Day with…” we spend a day looking over the shoulders of OPTANO colleagues from various departments to see what they do.
Today we would like to introduce you to Dominik. Without him, things would come to a standstill at OPTANO. He is our fireman, technical facilitator and on occasion our “Agony Uncle” when it comes to the technical infrastructure: to be more precise – he is our IT Administrator! Enjoy “A Day with Dominik”.
Checking the automatic status reports
It has now become something of a ritual: When the alarm clock goes off in the morning, I take a look at the automatic status reports on my smartphone. I don’t have to do this, but I feel happier knowing that everything is going to plan in the office. Unless there’s a serious problem, I can organize my day as I want thanks to OPTANO’s flexitime system. So first of all I make time for breakfast and then I usually start work between 8 and 8.30 a.m.
Plug me in:
Since the outbreak of Corona, my daily work routine has changed to some extent. On some days I drive to the office, on others I work from home. But no matter where I work, I always start by switching on my computer and catching up on everything. I check my mails, our monitoring tools as well as our ticketing system. I draw up my agenda for the day based on how urgent the issues are. I have a lot of leeway in how I organize my work.
A short meeting:
The IT Daily
We meet once a day in the IT-Daily to discuss the results of the last few days and what we have planned for the following ones. Today, our Data Protection Officer, Rafael, is with us. IT and Data Protection go hand in hand so it’s always good to know what the other is working on.
Help is just a ticket away:
Processing tickets | Trouble-shooting
Now I’ve got time to work on all the outstanding tickets based on their priority. Although I have a focussed approach to work, I’ve made it a rule to always have a ready ear for my colleagues. I’m at hand whenever there is a problem and try to find pragmatic solutions fast. I enjoy the immediate contact to the rest of the team and I value the familial atmosphere of a small company.
Here at OPTANO there is no such thing as eating at your desk alone. Whether you’ve bought a take-out or brought something from home– we all eat together. Pre-Corona we would all sit in the large conference room. In the last year or so there have only been just a few of us in the office so we’ve tended to sit in cozier surroundings. This is another OPTANO tradition that I appreciate because we can all do with winding down a bit.
Reaching for milestones:
Today I have space in my calendar for strategic conceptual work. At the moment I’m working on the further development of our Business Continuity Measures and back-up systems. I’m lucky in that I share an office with some of our developers. This means I experience first-hand where we can improve our processes to help the team directly.
At the service provider!
In my job I work closely together with various service providers who placed a lot of confidence in me right from the start so I can organize my work by myself and make decisions independently within an agreed framework. Today I’m off to our data center to prepare the monthly maintenance window. This is done most effectively on-site and also establishes trust on a personal level.
In a nutshell: "My Place to be"
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